The newly sworn-in head of the Social Security Administration told agency staff this week that when he was first offered the job in the Trump administration, he wasn't familiar with the position and had to look it up online.
ABC News obtained audio of Frank Bisignano's staff meeting with managers.
"I'm like, 'What the heck's the commissioner of Social Security?'" said Bisignano, who now oversees one of the largest federal agencies that's responsible for distributing retirement, disability, and survivor benefits to more than 70 million Americans.
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